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the Colorado 'On the Hill' - FALL 2010 | ||
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 | DIFFICULT CONVERSATIONS - How to Discuss What Matters Most. (1st Edition) by Douglas F. Stone, Sheila Heen, Bruce Patton, Roger Fisher (Foreword), Bruce Pattern Paperback, 250 Pages, Published 2000 ISBN-10: 0-14-028852-X / 014028852X ISBN-13: 978-0-14-028852-0 / 9780140288520 Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES--show you how to handle your most difficult conversations with confidence and skill. Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, ne | |