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Barnes & Noble at The Penn State University - SPRING 2011 | ||
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 | Health Services Management: Readings, Cases, and Commentary, (9th Edition) by Anthony R. Kovner, Phd Duncan Neuhauser, Ann Scheck Mcalearney Hardcover, 392 Pages, Published 2009 ISBN-10: 1-56793-324-6 / 1567933246 ISBN-13: 978-1-56793-324-6 / 9781567933246 Extensively revised! Features new readings and more than 30 new cases! The ninth edition includes new literature that explains the role of the health services manager, including building relationships, managing change, controlling performance, and accepting accountability. This edition also inclu | |