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Central Virginia Community College - FALL 2010 | ||
Section 01MA | ||
 | Quality & Performance Excellence (6th Edition) by James R. Evans Paperback, 480 Pages, Published 2010 ISBN-10: 0-324-82706-7 / 0324827067 ISBN-13: 978-0-324-82706-4 / 9780324827064 Packed with relevant, real-world illustrations, QUALITY AND PERFORMANCE EXCELLENCE, 6e presents the basic principles and tools associated with TQ. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Unlike most T | |