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DePaul University Loop Campus - WINTER TERM 2011 | ||
Section 501 | ||
Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria by Mark L. Blazey Paperback, 384 Pages, Published 2009 ISBN-10: 0-87389-755-2 / 0873897552 ISBN-13: 978-0-87389-755-6 / 9780873897556 This book helps performance-excellent examiners and organization-improvement practitioners to understand the 2009-2010 Baldrige Performance Excellence Criteria, and the linkages and relationships among its many Items. Blazey simplifies the Criteria into easily understandable and actionable items thr |