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J. Sargeant Reynolds Community College - Downtown Campus - FALL 2010 | ||
Section DL01 | ||
Training and Development for the Hospitality Industry (1st Edition) by Debra Franklin Cannon, Catherine Martin Gustafson Paperback, 451 Pages, Published 2002 ISBN-10: 0-86612-224-9 / 0866122249 ISBN-13: 978-0-86612-224-5 / 9780866122245 Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn: • How to measure training as an investmen |