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Lawrence Technological University - FALL (Aug 2010) | ||
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 | An Introduction to Six Sigma and Process Improvement (with CD-ROM) (1st Edition) by James Robert Evans, William M. Lindsay Paperback, 336 Pages, Published 2004 ISBN-10: 0-324-30075-1 / 0324300751 ISBN-13: 978-0-324-30075-8 / 9780324300758 Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philoso | |