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University of Nevada - Las Vegas - SPRING 2011 | ||
Section 1001 | ||
 | Clued In: How to Keep Customers Coming Back Again and Again (paperback) (1st Edition) by Lewis P. Carbone Paperback, 304 Pages, Published 2004 ISBN-10: 0-13-707112-4 / 0137071124 ISBN-13: 978-0-13-707112-8 / 9780137071128 Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really manage that customer experience, so they lose the chance to transform customers into lifetime customers. In this book, Lou Carbone shows exactly how to | |