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St. John Fisher College - Fall 2010 | ||
Section 01 | ||
 | Measuring the Performance of Human Service Programs (SAGE Human Services Guides) (2nd Edition) by Dr. Lawrence L. Martin, Dr Peter M. Kettner, Henry Rouanet Paperback, 160 Pages, Published 2009 ISBN-10: 1-4129-7061-X / 141297061X ISBN-13: 978-1-4129-7061-7 / 9781412970617 Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of performance accountability. So how can human service organizations develop and utilize program output, quality, and outcome performance mea | |