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the Marion Campus - FALL 2010 | ||
Section 21 | ||
Operations Management: Meeting Customer's Demands with Student CD-ROM (7th Edition) by Richard J. Schonberger, Edward M. Knod Hardcover, Published 2001 ISBN-10: 0-07-246050-4 / 0072460504 ISBN-13: 978-0-07-246050-6 / 9780072460506 This text provides a survey of the most innovative techniques and methods for managing operations in services and manufacturing. It presents all concepts with a real-world perspective based on the extensive global consulting work of the lead author, Dick Schonberger. This text is unique due to its |