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the Marion Campus - WINTER (Jan, Feb) | ||
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 | The Problem Solving Memory Jogger: Seven Steps to Improved Processes by Goal/Qpc (Editor), Daniel Picard (Editor), Francine Oddo (Editor), Michele Kierstead (Illustrator), Michael Brassard, Diane Ritter, Michael Brasssard, Goal Staff Spiral, 158 Pages, Published 2000 ISBN-10: 1-57681-031-3 / 1576810313 ISBN-13: 978-1-57681-031-6 / 9781576810316 The Memory Jogger 2 contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems. To help teams apply the model, training and quality managers asked us for a resource that would provide more guidance on the problem solving proc | |