|
Austin Community College - SPRING 2011 | ||
Section 001 | ||
Hospitality Employee Management and Supervision: Concepts and Practical Applications (1st Edition) by Kerry L. Sommerville Paperback, 360 Pages, Published 2007 ISBN-10: 0-471-74522-7 / 0471745227 ISBN-13: 978-0-471-74522-8 / 9780471745228 A practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling t |