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Franklin University - WINTER Jan 2011 | ||
Section E1WW | ||
 | Quality Management (McGraw-Hill/Irwin Series Operations and Decision Sciences) (3rd Edition) by Howard S. Gitlow (Other Contributor), Alan J. Oppenheim, Rosa Oppenheim, David M. Levine Hardcover, 797 Pages, Published 2005 ISBN-10: 0-07-366263-1 / 0073662631 ISBN-13: 978-0-07-366263-3 / 9780073662633 Quality improvement is recognized as an essential function in any successful organization. Leading corporations have demonstrated that improved quality raises profits, reduces costs, and provides competitive advantage. "Quality Management, 3/e", text presents a comprehensive approach to quality impr | |