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University of Denver - Fall Quarter 2012-13 | ||
Section 1 | ||
 | The Magic of Dialogue: Transforming Conflict into Cooperation (Reprint Edition) by Daniel Yankelovich Paperback, 240 Pages, Published 2001 ISBN-10: 0-684-86566-1 / 0684865661 ISBN-13: 978-0-684-86566-9 / 9780684865669 You might think that the observation that "dialogue is essential in business", ranks in the pantheon of heroic insights alongside the perception that clothes can help keep you warm in winter. A whole book about it may be stating the obvious at some length. But according to Daniel Yankelovitch, | |