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 | Essential Interviewing: A Programmed Approach to Effective Communication (HSE 123 Interviewing Techniques) (8th Edition) by Dr. David R. Evans, Dr. Margaret T. Hearn, Dr. Max R. Uhlemann, Dr Allen E. Ivey Paperback, 368 Pages, Published 2010 ISBN-10: 0-8400-3471-7 / 0840034717 ISBN-13: 978-0-8400-3471-7 / 9780840034717 With an emphasis on the three major stages of interviewing: exploration, clarification and action, ESSENTIAL INTERVIEWING offers the same programmed-learning model of interviewing that has successfully trained countless members of the helping professions for nearly 30 years. Based on Ivey's systemat | |