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 | Operations Management: Creating Value Along the Supply Chain, (7th Edition) by Roberta S. Russell, Bernard W. Taylor Hardcover, 810 Pages, Published 2010 ISBN-10: 0-470-52590-8 / 0470525908 ISBN-13: 978-0-470-52590-6 / 9780470525906 Known for its comprehensive approach, this text shows operations managers how to analyse processes, ensure quality, create value, and manage the flow of information, products and services. The seventh edition offers an extensive collection of exercises and solved problems to reinforce key concepts. | |