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Pepperdine University - Summer 2012 | ||
Section 21 | ||
 | The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (1st Edition) by Robert Steven Kaplan, David P. Norton, Thomas H. Davenport, Norton Kaplan, Robert S. (Marvin Bower Professor Of Leade Kaplan, John P. Kotter Hardcover, 416 Pages, Published 2000 ISBN-10: 1-57851-250-6 / 1578512506 ISBN-13: 978-1-57851-250-8 / 9781578512508 In their previous book, The Balanced Scorecard, Robert Kaplan and David Norton unveiled an innovative "performance management system" that any company could use to focus and align their executive teams, business units, human resources, information technology, and financial resources on a unified | |