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Arizona State University - Fall 2012 | ||
Section 84959 | ||
 | Managing, Controlling, and Improving Quality (1st Edition) by Douglas C. Montgomery (Arizona State University )., Michele E. Pfund (Arizona State University), Cheryl L. Jennings, Cram101 Textbook Reviews Hardcover, 520 Pages, Published 2010 ISBN-10: 0-471-69791-5 / 0471697915 ISBN-13: 978-0-471-69791-6 / 9780471697916 Managing, controlling and improving quality is a critical activity in modern business organizations. Quality is directly linked to productivity, competitiveness, customer satisfaction, business growth, elimination of waste and other non-value added activities, and overall business success. Cycle tim | |