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Arizona State University - Summer 2012 | ||
Section 44213 | ||
 | Listen Up!: How to Communicate Effectively at Work (1st Edition) by Eunice Lemay, Jane Schwamberger Paperback, 144 Pages, Published 2007 ISBN-10: 0-9788058-5-2 / 0978805852 ISBN-13: 978-0-9788058-5-2 / 9780978805852 Addresses listening as the key to effective communication. Presents easy-to-apply skills that will help readers to communicate more effectively with customers/clients/co-workers/and bosses across gender, cultural, and generational differences. Teaches readers how to identify their own and others | |