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Pima Community College - Fall 2012

Textbooks for Course HRM 110

Section 11961

      
Restaurant Management: Customers, Operations, and Employees ()
by Robert Christie Mill, R. K. Mill
Paperback, 464 Pages, Published

ISBN-10: 0-13-113690-9        / 0131136909

ISBN-13: 978-0-13-113690-8 / 9780131136908

Identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. Structured around the three parts of the meal experience—the customers, the operation (consisting of food, beverage and the physical facility) and the emp


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