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University of Saint Francis - SPRING 2011 | ||
Section 01 | ||
 | Operations Management : Goods, Services and Value Chains (2nd Edition) by David A. Collier, James R. Evans (Editor), James Robert Evans Hardcover, 830 Pages, Published 2007 ISBN-10: 0-324-18470-0 / 0324184700 ISBN-13: 978-0-324-18470-9 / 9780324184709 This book is divided into three major parts. PART 1. Understanding Operations, focuses on the fundamentals of OM and its role in the business environment. 1.Chapter 1 introduces the nature of OM. 2. Chapter 2 provides an in-depth discussion of value chains and the way in which they support operatio | |