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Southern Arkansas University Main Campus - Fall 2012-13 | ||
Section 01 | ||
 | Leisure Programming: A Service-Centered and Benefits Approach (4th Edition) by Christopher R. Edginton, Susan D. Hudson, Carole J. Hanson, Susan R. Edginton Paperback, 576 Pages, Published 2003 ISBN-10: 0-07-235389-9 / 0072353899 ISBN-13: 978-0-07-235389-1 / 9780072353891 This comprehensive text addresses all three levels of leisure programming: direct service delivery; program planning, and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences, assessing customer needs, evaluating program impact, prom | |