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California State University, Channel Islands - Fall 2012-2013 | ||
Section 01 | ||
 | Beyond Blame: A New Way of Resolving Conflicts in Relationships (1st Edition) by Jeffrey A. Kottler Paperback, 252 Pages, Published 1996 ISBN-10: 0-7879-0249-7 / 0787902497 ISBN-13: 978-0-7879-0249-0 / 9780787902490 Focuses on the only party in a conflict that we have any control over: ourselves Conflict is an interactive process--you cannot look at a person who makes life difficult for you without also looking at yourself. While blaming others may lead to short-term relief, it often escalates conflicts an | |