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California State University, Dominguez Hills - Summer 2012

Textbooks for Course QAS 527

Section 41

      
Managing for Quality and Performance Excellence (with Student Web) ()
by James R. Evans, William M. Lindsay
Hardcover, 816 Pages, Published

ISBN-10: 0-324-78320-5        / 0324783205

ISBN-13: 978-0-324-78320-9 / 9780324783209

Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performanc


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