 | GetTextbooks.co.uk Compare Price & Save up to 90% | | |
|
MiraCosta College - Oceanside - Fall 2012 | ||
Section 2317 | ||
 | Managing for Quality in the Hospitality Industry (1st Edition) by John H. King, Ronald F. Cichy Paperback, 368 Pages, Published 2005 ISBN-10: 0-13-094589-7 / 0130945897 ISBN-13: 978-0-13-094589-1 / 9780130945891 This practical Quality Management book focuses on meeting the expectations of internal customers, external customers, and owner/investors the backbones of any organization and its culture. Integrating theories and real-life examples to illustrate how to achieve high quality, the authors add credi | |