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Pepperdine University - Fall 2012 | ||
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 | Getting Past No: Negotiating Your Way from Confrontation to Cooperation (Updated Edition) by William L. Ury Paperback, 208 Pages, Published 1993 ISBN-10: 0-553-37131-2 / 0553371312 ISBN-13: 978-0-553-37131-4 / 9780553371314 Negotiating in Diffcult SituationsBroschiertes BuchWe all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program o | |