|
University of San Francisco - Summer 2012 | ||
Section 05 | ||
Organizational Assessment and Improvement in the Public Sector (ASPA Series in Public Administration and Public Policy) (1st Edition) by Kathleen M. Immordino, Evan M. Berman Hardcover, 248 Pages, Published 2009 ISBN-10: 1-4200-8420-8 / 1420084208 ISBN-13: 978-1-4200-8420-7 / 9781420084207 Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need |