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DeVry University - Westminster - Summer A - July 2012 | ||
Section July - Westminster | ||
 | Managing for Quality and Performance Excellence (Book Only) (8th Edition) by James R. Evans, William M. Lindsay Hardcover, 848 Pages, Published 2010 ISBN-10: 0-324-78322-1 / 0324783221 ISBN-13: 978-0-324-78322-3 / 9780324783223 Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performanc | |