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Regis University - Summer 2012 | ||
Section M10 | ||
 | The Violence-Prone Workplace: A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior (Cornell Paperbacks) (1st Edition) by Richard V. Denenberg, Mark L. Braverman Paperback, 288 Pages, Published 2001 ISBN-10: 0-8014-8735-8 / 0801487358 ISBN-13: 978-0-8014-8735-4 / 9780801487354 Almost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has been allowed to fester. Combining the insights o | |