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El Paso Community College - Valle Verde Campus - FALL 2010 | ||
Section 11809 | ||
Travel Sales and Customer Service (2nd Edition) by Roberta Schwartz, Debra J. Macneill, Travel Inst-Icta, Inst.Cert.Trav Paperback, Published 1999 ISBN-10: 0-931202-24-8 / 0931202248 ISBN-13: 978-0-931202-24-7 / 9780931202247 This textbook will help you establish your customer service and sales skills in the travel and tourism industry. |