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Bethune-Cookman University - FALL 2012-13 | ||
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 | Textbook of Social Administration: The Consumer-Centered Approach (1st Edition) by Charles A. Rapp, Professor Emeritus John Poertner Hardcover, 300 Pages, Published 2007 ISBN-10: 0-7890-3177-9 / 0789031779 ISBN-13: 978-0-7890-3177-8 / 9780789031778 Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective clien | |