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Hartwick College - SPRING 2011 | ||
Section 24 | ||
The Customer Comes Second: Put Your People First and Watch 'em Kick Butt (Updated Edition) by Hal F. Rosenbluth, Diane Mcferrin Peters, Ms. Diane Peters, Mcferrin Rosenbluth Hardcover, 304 Pages, Published 2002 ISBN-10: 0-06-052656-4 / 0060526564 ISBN-13: 978-0-06-052656-6 / 9780060526566 Tom Peters says "Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millen |