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Pensacola State College - FALL 2012 (20131) | ||
Section 9562 | ||
 | Management Meeting and Exceeding Customer Expectations by Plunkett, Warren R., Attner, Raymond F., Allen, Gemmy S. [Cengage Learning,2007] [Hardcover] (9th Edition) by Warren Richard Plunkett, Raymond F. Attner, Gemmy S. Allen, Attner Allen Plunkett Hardcover, 744 Pages, Published 2007 ISBN-10: 0-324-42301-2 / 0324423012 ISBN-13: 978-0-324-42301-3 / 9780324423013 MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS, Ninth Edition is a comprehensive survey of the principles and practices of management as they are being applied around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narr | |