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Aurora University - SUMMER 2012 | ||
Section U2-01 | ||
Achieving Excellence in the Management of Human Service Organizations (1st Edition) by Peter M. Kettner Paperback, 386 Pages, Published 2001 ISBN-10: 0-205-31878-9 / 0205318789 ISBN-13: 978-0-205-31878-0 / 9780205318780 This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator. |