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College Of DuPage - SUMMER 2012 | ||
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 | Crisis Intervention Strategies, (6th Edition) by Richard K. James Hardcover, 672 Pages, Published 2007 ISBN-10: 0-495-10026-9 / 0495100269 ISBN-13: 978-0-495-10026-3 / 9780495100263 Best-selling author Richard K. James presents the latest skills and techniques for handling real crisis situations. Authoritative and based on the author's extensive experience teaching crisis intervention courses, the new edition presents a six-step model for dealing with people in crisis: Defining | |