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College Of DuPage - FALL 2012 | ||
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A Guide to Computer User Support for Help Desk and Support Specialists, (5th Edition) by Fred Beisse Paperback, 688 Pages, Published 2012 ISBN-10: 1-133-18782-X / 113318782X ISBN-13: 978-1-133-18782-0 / 9781133187820 Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 5E. This useful guide focuses on the informational resources and t |