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 | Management and the Control of Quality with Student CD-ROM (5th Edition) by James Robert Evans, William M. Lindsay Hardcover, 912 Pages, Published 2001 ISBN-10: 0-324-06680-5 / 0324066805 ISBN-13: 978-0-324-06680-7 / 9780324066807 The market leader in quality management, this text is built upon the strength and experience of well-known authors in the field. As a past president of the Decision Sciences Institute and examiner for the Malcolm Baldrige Award, Evans is able to integrate the framework and essential content of the M | |