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J. Sargeant Reynolds Community College - Parham Road / Western Ca - FALL 2010

Textbooks for Course HRI 242

Section DL01

      
Training and Development for the Hospitality Industry ()
by Debra Franklin Cannon, Catherine Martin Gustafson
Paperback, 451 Pages, Published

ISBN-10: 0-86612-224-9        / 0866122249

ISBN-13: 978-0-86612-224-5 / 9780866122245

Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it.   Students will learn: • How to measure training as an investmen


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