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 | Quality Improvement Through Planned Experimentation [With CDROM] (2nd Edition) by Ronald D. Moen, Thomas W. Nolan, Lloyd Provost, Mcgraw-Hill (Tx) Hardcover, 474 Pages, Published 1998 ISBN-10: 0-07-043952-4 / 0070439524 ISBN-13: 978-0-07-043952-8 / 9780070439528 This breakthrough resource provides the methodology that engineers need to plan and conduct experiments to understand cause-and-effect mechanisms in complex systems and test whether changes to products, processes, and systems are improvements. It offers a comprehensive model that reveals the tools a | |