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University Of Notre Dame - Fall 2012 | ||
Section 01 | ||
 | The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict (1st Edition) by Gary T. Furlong Hardcover, 272 Pages, Published 2010 ISBN-10: 0-470-83517-6 / 0470835176 ISBN-13: 978-0-470-83517-3 / 9780470835173 In real–life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools | |