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Bridgewater State University - FALL 2012 | ||
Section 002 | ||
Crisis Management By Apology: Corporate Response to Allegations of Wrongdoing (Routledge Communication Series) (1st Edition) by Keith Michael Hearit, Sandra Borden Paperback, 264 Pages, Published 2005 ISBN-10: 0-8058-3789-2 / 0805837892 ISBN-13: 978-0-8058-3789-6 / 9780805837896 Crisis Management by Apology: Corporate Response to Allegations of Wrongdoing examines the role of apologia and apology in response to public attack. Author Keith Michael Hearit provides an introduction to these common components of public life, and considers a diverse list of subjects, from public |