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Mount Ida College - Fall 12/13 | ||
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 | Front Office Management for the Veterinary Team, 1e (1st Edition) by Heather M. Prendergast, Elsevier/Saunders Paperback, 488 Pages, Published 2010 ISBN-10: 1-4377-0446-8 / 1437704468 ISBN-13: 978-1-4377-0446-4 / 9781437704464 The only book of its kind, Front Office Management for the Veterinary Team focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, bud | |