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Husson University - 2012/FA | ||
Section G1 | ||
 | Managing Front Office Operations with Answer Sheet Unknown, 649 Pages, Published 2013 ISBN-10: 0-86612-413-6 / 0866124136 ISBN-13: 978-0-86612-413-3 / 9780866124133 This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. | |