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Husson University - 2012/FA | ||
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 | Managing Service in Food and Beverage Operations with Answer Sheet (AHLEI) (AHLEI - Food and Beverage) (4th Edition) by Philip J. Hickey, Ronald F. Cichy Paperback, 621 Pages, Published 2012 ISBN-10: 0-13-309726-9 / 0133097269 ISBN-13: 978-0-13-309726-9 / 9780133097269 Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every | |