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Stonehill College - Fall 2012 | ||
Section A | ||
 | The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs! (1st Edition) by Al Stubblefield, Patrick M. Lencioni Hardcover, 240 Pages, Published 2004 ISBN-10: 0-471-70890-9 / 0471708909 ISBN-13: 978-0-471-70890-2 / 9780471708902 "This crystal--clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isna t easy, but, as their results show, ita s a journey well worth taking."--Donald M. Berwick, MD, president and CEO, Institute for | |