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University Of Massachusetts-Amherst - Fall 2012 | ||
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 | Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time (Reprint Edition) by Susan Scott Paperback, 368 Pages, Published 2004 ISBN-10: 0-425-19337-3 / 0425193373 ISBN-13: 978-0-425-19337-2 / 9780425193372 Fully revised and updated—the national bestselling guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform | |