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University Of Massachusetts-Amherst - Fall 2012 | ||
Section 02 | ||
 | Operations Management: Goods, Service, and Value Chains (with CD-ROM and Crystal Ball Pro 2000) (2nd Edition) by David Alan Collier, James Robert Evans Hardcover, 864 Pages, Published 2006 ISBN-10: 0-324-17939-1 / 0324179391 ISBN-13: 978-0-324-17939-2 / 9780324179392 This exciting new textbook provides exceptional coverage of the essential topics taught in a modern operations management course. Its highly current coverage includes contemporary and relevant service theory and applications. Appropriate manufacturing applications and theory are included where relev | |