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Eastern Michigan University - Summer 2012 | ||
Section 54507 | ||
 | Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (Agency/Distributed) (1st Edition) by Mark Goulston M.D., Keith Ferrazzi (Foreword) Hardcover, 256 Pages, Published 2009 ISBN-10: 0-8144-1403-6 / 0814414036 ISBN-13: 978-0-8144-1403-3 / 9780814414033 Foreword by Keith Ferrazzi, author of Never Eat Alone and Who's Got Your Back The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse | |