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Minnesota West Jackson Campus - Summer 2012-2013 | ||
Section 81 | ||
 | Quick Skills: Handling Conflict (1st Edition) by Douglas Gordon, South Western Paperback, 96 Pages, Published 2000 ISBN-10: 0-538-69833-0 / 0538698330 ISBN-13: 978-0-538-69833-7 / 9780538698337 This book enhances the reader's opportunity for career success by targeting fundamental skills. Handling Conflict will provide foundations for effectively dealing with criticism and aggression in the workplace. Covering topics such as avoiding conflict, channeling anger and giving/receiving criticis | |