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Endicott College - FALL 2012 | ||
Section 01 | ||
 | Developing Your Conflict Competence: A Hands-On Guide for Leaders, Managers, Facilitators, and Teams (1st Edition) by Craig E. Runde, Tim A. Flanagan Hardcover, 280 Pages, Published 2010 ISBN-10: 0-470-50546-X / 047050546X ISBN-13: 978-0-470-50546-5 / 9780470505465 A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self–diagnostics, the authors show you how to: main | |