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Creighton University - Summer 2012 | ||
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Delivering Happiness: A Path to Profits, Passion, and Purpose (1st Edition) by Tony (Ceo Zappos) Hsieh Hardcover, 253 Pages, Published 2010 ISBN-10: 0-446-56304-8 / 0446563048 ISBN-13: 978-0-446-56304-8 / 9780446563048 The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success. Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of ha |